Skip to content
Zoha Global Solutions
Get A Quote
Case Study & Technical Architecture

SmallPetSelect

Assisted Small Pet Select, an e-commerce pet supply store, with customer support and call center services. Ensured smooth order processing, handling inquiries, and improving overall customer satisfaction.

Small Pet Select
Call CenterCustomer Support

Portfolio Description

Assisted Small Pet Select, an e-commerce pet supply store, with customer support and call center services. Ensured smooth order processing, handling inquiries, and improving overall customer satisfaction.

Services Provided

Customer support, call center operations.

Challenge and solution

  • Managed high-volume customer inquiries during peak order periods.
  • Resolved complex order and shipping issues while maintaining quality service.
All Case Studies
Sector Portfolio

Other Projects in This Sector

Gursha DigitalsWebsite design and development for Gursha Digitals, an Addis Ababa digital marketing agency - strong visuals, SEO-ready pages and mobile optimisation.

Looking to Build a Similar System?

Speak directly with our technical engineering team in Addis Ababa. We review your specifications, architecture, and timeline.

Start Technical ConsultationView All Case Studies